BUILDING GUIDE

  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
  3. Amenities
    1. Conference Center
    2. Fitness Center
    3. Lounge
    4. Outdoor Space
  4. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  5. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  6. Transportation
    1. Directions & Location Map
    2. Parking Information
    3. Transit
  7. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft
    6. Lost & Found
    7. Access Control
  8. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness

Contacts

Your Property Management Team is dedicated to making your work environment as safe and pleasant as possible, and is located at:

9613-A Medical Center Drive
Rockville, MD 20850

Phone: 301.545.5102 | Fax: 301.545.5108

 

Property Management Office Hours:   Monday - Friday: 8:00 a.m. – 5:00 p.m.

After-hours calls should be directed to the Tenant Service Center:   703.769.1250.


Additional Contacts

  • Security:   240.276.7924 (Lobby) / 240.276.7927 (Loading Dock)
  • Tenant Service Center (TSC):   703.769.1250
  • Parking Service Center (PSC):   703.842.2971
  • Security Operations Center (SOC):   703.413.0150
  • Sustainability: sustainability@jbgsmith.com
  • To contact our Commerical/Retail Leasing Office, please visit our website.